Four Corners

A middle-aged man in a polo shirt stands in a suburban street. Greig Sheridan used Henderson Advocacy to help buy his home in Newcastle. (ABC: Four Corners).

How are those players, those businesses, going to act in the best interest of the purchaser in those circumstances?" "The term buyer's agent hasn't been defined in legislation in each state. "It's usually in the purchase price, which means the price is escalated; it's above market value. The interests of each client are still represented by the respective agents and licensees of the licensed trading entities they have engaged." "If there's no disclosure, how is a purchaser supposed to know about the relationship? The agency agreement they were asked to sign by Henderson Advocacy had what is known as a non-disparagement clause. They decided to use a buyer's agent. Mr Kentwell told Four Corners in a statement: "A strong relationship between a selling agent and buyer's agent is common in the real estate industry, and the customer benefits from this relationship. "The whole point of engaging a buyer's agent is to be our representative, to be able to talk all of the real estate guff and know and work through all of the strategies that the vendors' agent would be using against us. A copy of a script obtained by Four Corners guides them through these calls, coaching them to ask the person about the status of their search, bring up the idea of a buyer's agent and recommend Henderson Advocacy. PRD Presence told Four Corners in a statement it "has and will continue to comply with its obligations of disclosure pursuant to the Property and Stock Agents Act 2002 (NSW)". He used one 20 years ago, and so when he and his partner Glenn were looking for a home in 2021, they took up the services of an agency that billed itself as "the number one buyer's agency" in Australia.