Blank screens and losing precious data is the issue plaguing some South Australian Samsung phone users afte...
What a way to start the new year," the customer said. "If you do the update you will lose everything on your phone as it will require a factory reset," the company said. "I tried to recover in safe mode now all it does is say Samsung.
There are fears a recent Samsung software update could wipe the phones of thousands of Aussies, with some reportedly left with nothing but a blank screen.
Concerned customers flocked to Samsung outlets in the last week with the issue. Stream more tech news live & on demand with Flash. 25+ news channels in 1 place. Most people experiencing the glitch report the phone being stuck with the Samsung logo on the screen. According to reports over the last week, the glitch renders the phone unusable. “The recommendation is don’t update your phone until the glitch is fixed,” a South Australian store also informed customers.
Aussies are being warned not to update their phones after some users reported their phone being rendered useless. This is what you need to know.
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The Samsung Galaxy S21 series has started getting the January 2023 security update in European countries. Other markets will get it soon. - SamMobile.
The devices in the lineup got the Android 12-based One UI 4 update in late 2021 and the [Android 13-based One UI 5.0 update a couple of months ago](https://www.sammobile.com/news/public-galaxy-s21-android-13-and-one-ui-5-0-update-is-out/). The update, which is rolling out in Switzerland, brings the [January 2023 security patch](https://www.sammobile.com/tag/january-2023-security-patch/). [Galaxy S21+](https://www.sammobile.com/samsung/galaxy-s21-plus/), and [Galaxy S21 Ultra](https://www.sammobile.com/samsung/galaxy-s21-ultra/) bumps up the firmware version of the phones to G99xBXXS5DVL3. [from our firmware database](https://www.sammobile.com/firmwares/) and flash it manually. Now, the company has started rolling out the January 2023 security update to the [Galaxy S21](https://www.sammobile.com/samsung/galaxy-s21/) series in some European countries. If you are a Galaxy S21 series user in Europe, you can check for the update by heading to Settings » Software update and tapping Download and install.
Some Samsung Galaxy users have reported via social media that the latest update to their device has bricked their phone. Some users are reporting their ...
We suggest anyone prompted to update their Galaxy device ensures all data is backed up first. This will lose any contacts, pictures, video or other data that hasn’t been backed up prior to downloading the update sending them into the big black hole of lost data. Some Samsung Galaxy users have reported via social media that the latest update to their device has bricked their phone.
Samsung users are being warned to avoid updating the software on their phone after thousands of Aussies were left with nothing but a blank screen.
Samsung Australia told Daily Mail Australia it is aware of the issue and is working towards a solution, and claim only Samsung users in South Australia are affected. Samsung (pictured) insists it is aware of the faulty software and is working towards a solution, however the update is still available for customers nationwide The faulty update has phones stuck at the start-up screen showing the Samsung logo and the only way to fix the glitch is a factory reset. The faulty update has phones stuck at the start-up screen showing the Samsung logo and the only way to fix the glitch is a factory reset - meaning anything not backed up would be lost (pictured, frustrated customer outside Samsung Service Centre in Adelaide) Thousands of Samsung users have been left with nothing but a blank screen after running a routine software update issued by the tech giant - Samsung customers were told the only way to fix the glitch is a factory reset
Some Samsung Galaxy phone users are unable to update their devices beyond the July 2022 Google Play system update.
After a reboot, your phone should be running the November 2022 Google Play system update. If your Galaxy phone is stuck on the July 2022 Play system update, you can try manually sideloading the November 2022 build by downloading and installing the latest main components from reliable APK websites. However, after the reboot, the Google Play system update still remains on July 2022. This issue appears to have started after the rollout of the Android 13-based One UI 5 update, and is affecting not just Samsung’s flagship phones, but also the [Galaxy A52](https://www.gizmochina.com/tag/galaxy-a52/). Users have reported the problem on Samsung’s support forums and Reddit. In some cases, users are given the option to restart and install a new build.
A recent software update has caused thousands of Samsung phones to crash, with some Australian customers reportedly left with nothing more than a blank ...
"The Samsung update as of December (recent) is causing systems crashes with many models. 25+ news channels in 1 place. Phone repair services are warning Samsung customers to hold off installing software updates until the glitch is fixed - or risk losing precious photos and vital contacts.