Telstra said a “misalignment of databases” rather than hacking was responsible for the breach, the latest large-scale privacy breach to strike big ...
“Protecting our customers’ privacy is absolutely paramount, and for the customers impacted we understand this is an unacceptable breach of your trust,” he said on the blog. The breach spanned a period of years. “This was a result of a misalignment of databases – no cyber activity was involved,” Ackland said in a statement to the Herald.
Ackland apologised and said that the telco is “conducting an internal investigation to better understand how it happened and to protect against it happening ...
He said that “a misalignment of the databases used to provide” Directory Assistance and the White Pages led to the details of customers that elected to be unlisted, being mistakenly listed. Ackland apologised and said that the telco is “conducting an internal investigation to better understand how it happened and to protect against it happening again.” [said it is “in the process”](https://exchange.telstra.com.au/an-update-for-our-unlisted-service-customers/) of notifying the impacted customers and [removing their listings.](https://twitter.com/Telstra/status/1601501202650632192)
Personal details of customers who asked to remain unlisted have been leaked online. Here's how to know if you're affected.
[IDCARE](https://www.idcare.org/). [Cookie Guide](https://www.sevenwestmedia.com.au/cookies-guide). [blog post](https://exchange.telstra.com.au/an-update-for-our-unlisted-service-customers/). [7plus >>](https://7plus.com.au/news?utm_source=7NEWS&utm_medium=contextual-link&utm_campaign=tech-articles) [Telstra](https://7news.com.au/technology/telstra) customers have been exposed online in a major privacy breach. Telstra said no cyber hack was involved, instead it was the result of a “misalignment of databases”.
The details of thousands of unlisted Telstra customers have been published online as the result of an internal error.
“Protecting our customers’ privacy is absolutely paramount, and for the customers impacted we understand this is an unacceptable breach of your trust. The telco is “in the process of communicating” with customers whose details were “incorrectly” made available via Director Assistance or the White Pages. Telstra is in the process of contacting thousands of Australians who had their personal details leaked – here’s how it happened.
Australian communications company Telstra Corp. said a “misalignment of databases” caused the details of some customers to be released publicly.
Australia's largest telecoms firm Telstra Corp Ltd said on Sunday that 132000 customers were impacted by an internal error that led to disclosure of ...
Register for free to Reuters and know the full story "We are in the process of contacting every impacted customer to let them know what has occurred." [(TLS.AX)](https://www.reuters.com/companies/TLS.AX) said on Sunday that 132,000 customers were impacted by an internal error that led to disclosure of customer details.
Telstra is blaming a "database misalignment," not hackers, for a data breach after it published the personal details of more than 130000 customers online ...
Try 1 month free. Stream 25+ news channels in 1 place. Telstra has blamed an internal error on a privacy breach that has impacted more than 130,000 Australians, after the telco publicly released the personal information of customers including names, addresses and mobile numbers.
Key points: Names, numbers and addresses of some unlisted customers released online; Telstra has blamed a "misalignment of databases"; Impacted customers are ...
Telstra blamed a "misalignment of databases" and was working to pull the data off the internet. The company said the release of the names, numbers and addresses of some unlisted customers was not the result of any malicious cyber attack and was a mistake. - Impacted customers are being contacted and offered free services to combat identity theft