VicRoads

2022 - 9 - 28

what data was stolen from optus what data was stolen from optus

Greens call on VicRoads to fix licence loophole | Australian Greens ... (Australian Greens)

The Victorian Greens have today written to VicRoads Minister Ben Carroll urging him to protect Victorians from scammers by allowing them to change their ...

“Data breaches are not new, and government agencies must have the policies and resources in place to protect their citizens. “The Victorian Government must support VicRoads to immediately update their policy and protect Victorians from identity theft. “I’m writing to the Minister today to urge him to close this licence loophole and extend the same protections to Victorians that people have in other states and territories.

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Image courtesy of "3AW"

How Victorians impacted by the Optus hack can have their licence ... (3AW)

Once flagged, VicRoads will prevent any unauthorised changes or access to individual information through the Victorian licence database and flag the licences ...

Victorians have been urged not to attend a VicRoads customer service centre regarding the Optus breach. When filling out a form to have their licence flagged, Victorians can tick a box requesting their licence number be changed. “By filling out the form it allows us to put a flag on your records and that will prevent any changes to information such as your name or your address, and it also allows us to alert the national database.”

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Image courtesy of "The Latch"

The Headlines: The Greens Are Calling Out VicRoads to Do Better (The Latch)

The Victorian Greens are now asking VicRoads to allow people to change their driver's licence number after the Optus data breach.

Rod Sims, the former chair of Australia’s Competition and Consumer Commission, believes that this problem is due to one toll road company called Transurban having a monopoly on the market. The tolls could be lower if you had another player with its own stock of tolls roads bidding against Transurban,” Sims additionally asserted. “Being an owner-driver, there’s enough economic stress managing everything else that goes into the business,” explained a Sydneysider named Sean O’Connor. “The Optus hacker sent me a private message from the account where the original three data samples were posted,” he noted. The Leader of the Victorian Greens, Samantha Ratnam, wrote to the VicRoads Minister, Ben Carroll, discussing this issue. So yes, it appears to be legitimate as in done by the same person.” According to the tech journalist “The person sent a link to that new thread we are seeing. Sorry to 10,200 Australian[s] who’s data was leaked.” Deepest apology to Optus for this. However, there’s a cure for the [hump day](https://thelatch.com.au/australia-job-summit-2022/) blues.

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Image courtesy of "The Age"

Victorian government asks Optus to cover cost of new licences (The Age)

Victorians whose personal details were stolen in the Optus hack will be able to replace their driver's licence online after the state government requested ...

[Sign up here](https://www.theage.com.au/link/follow-20170101-p57ogt). He is a former industrial relations and politics reporter.Connect via [Jackson Graham](/by/jackson-graham-p53651)is a reporter at The AgeConnect via [Nick Bonyhady](/by/nick-bonyhady-h17jx5)is the technology editor of the Sydney Morning Herald and The Age, based in Sydney. [NSW Customer Service Minister Victor Dominello](https://www.theage.com.au/link/follow-20170101-p5blan) said on Tuesday night that Optus would contact customers to confirm if they had to apply for a replacement licence and then they could seek reimbursement from the company after applying for the replacement. [stolen identity document numbers](https://www.theage.com.au/link/follow-20170101-p5bl7x) in the Optus hack are from driver’s licences, as opposed to other documents, based on a sample of 10,000 customers’ details the hacker released online on Tuesday. [ been told by VicRoads](https://www.vicroads.vic.gov.au/-/media/files/formsandpublications/information-sheet-change-of-licence-number-due-to-identified-fraud.ashx) that if an organisation such as [Optus informed them of a breach](https://www.theage.com.au/link/follow-20170101-p5bkt6) that “may have exposed [their] licence details, but no fraud has taken place, VicRoads will NOT be able to change a driver’s licence number”. “We ask that you urgently look into this matter to find a solution that serves to proactively protect the driver’s licence details of those who may be at risk of fraud,” Victorian Greens leader Samantha Ratnam said in a letter seen by The Age and The Sydney Morning Herald. [stolen in the Optus hack](https://www.theage.com.au/link/follow-20170101-p5bl8c) will be able to replace their driver’s licence online after the state government asked the telco to pay for the new documentation. “We will request Optus repays the cost of the new licences to the Victorian government,” a department spokesperson said. Affected Optus customers had previously been unable to change their driver’s licence number online because of a VicRoads policy that requires evidence that a fraud has happened, not that it could happen. Victorians caught up in the data breach can also contact VicRoads to have their driver’s licence record “flagged” to prevent any unauthorised changes or access to individual information through state and national licence databases. The Department of Transport confirmed on Tuesday evening that Victorians affected by the data breach, and who had been contacted by Optus, would be able to replace their licences through the VicRoads website.

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Image courtesy of "ABC News"

Optus breach: How to replace your Vic driver licence - ABC Melbourne (ABC News)

Victorians whose identification details were compromised in Optus's data breach can apply for a new driver licence through VicRoads, free of charge.

[VicRoads website](https://www.vicroads.vic.gov.au/newsmedia/2022/optus-cyberattack) and fill out the [dedicated form](https://www.vic.gov.au/victorian-drivers-licence-record-flag-optus-breach) to request a new licence. "We will immediately put a flag onto their records to prevent any changes to the record, such as the name and address, and once we've got the full information from Optus, we'll then work with individuals to organise the replacement licence," he said. Speaking to Virginia Trioli on Mornings, Acting Chief of Metro Transport, Alan Fedda, said the Department of Transport was working as quickly as possible to ensure those affected could change their licence number.

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Image courtesy of "9News"

New changes allow Optus data leak victims to change licence ... (9News)

"An Optus data breach notice or written notification from an enforcement authority is required, along with evidence of identity for the new licence," Bailey ...

In South Australia, you can replace a driver's licence online with a mySAGOV account. It has not addressed what will happen with this data breach. "Victims of the Optus cyber hack should not have to wait or pay significant amounts of fees to secure their personal information, and obtain a new passport." A new passport always comes with a new number, reducing the risk for Optus customers who had their passport numbers stolen, but the Department of Foreign Affairs and Trade says anyone affected by the breach will have to pay the full fee for a new one. Meanwhile, the Coalition tonight called on the federal government to waive the fees for and expedite the processing of new passports for customers affected by the data breach. "Anyone who has been notified by Optus that their licence details have been involved in the breach can contact VicRoads to have from tomorrow to have their Victorian driver licence record flagged," a statement from VicRoads said.

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