Qantas Frequent Flyer

2022 - 8 - 22

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Image courtesy of "ABC News"

Qantas CEO Alan Joyce apologises for airport chaos, offers loyalty ... (ABC News)

Alan Joyce says it's "not good enough" that Qantas customers have been been dealing with flight delays, cancellations and lost baggage over the past few ...

"Qantas needs a reset and that's got to start at the top." "This is what's led to part of the trashing of this once great airline. Qantas said it had hired 1,500 new people since April, with a statement from the company saying there was "more to come".

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Image courtesy of "Executive Traveller"

Qantas extends frequent flyer status up to mid-2024 (Executive Traveller)

Frequent flyers get another year of status plus lounge passes, flight discounts and free points in an airline 'apology package'.

With that next year of status in the bag, frequent flyers can tap into a status credit rollover to carry some of their status credits forward into their next membership year and give them a head-start on continued status. “There are good reasons why, but when it comes to what you expect from Qantas, it’s not good enough. Likewise, frequent flyers with Silver, Gold, Platinum or Platinum One status and a membership year ending between 31 January 2023 and 30 June 2023 (inclusive) will see their status boosted to 31 January 2024 through to 30 June 2024 – again, without needing to set foot on a Qantas flight. Click here to apply. High flyers holding Silver, Gold, Platinum or Platinum One status with a membership year ending between 31 July 2022 and 31 December 2022 (inclusive) will see their status automatically extended to 31 July 2023 through to 31 December 2023. T&Cs apply.

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Image courtesy of "The Australian Financial Review"

Qantas website crash disrupts frequent flyers seeking discounts (The Australian Financial Review)

High traffic to the airline's website caused a short crash, a spokeswoman said, amid a rush to redeem new benefits intended as an apology for recent issues.

The figures, although still poor, put to an end a six-month streak where Qantas was the nation’s least reliable airline. There was an increase in delays and it was able to land only 53 per cent of flights on time, compared with 59.4 per cent in June. [industry-wide labour shortage](https://www.afr.com/link/follow-20180101-p5bb4c) – Qantas has hired 1500 people since April to plug the gaps, and has adjusted its schedule to cope. Connect with Lucas on [[email protected]](mailto:[email protected]) But he said that was still no excuse and the airline was making some improvements. Users on social media reported issues with the company’s mobile app on Monday too.

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Image courtesy of "7NEWS.com.au"

Qantas frequent flyers are being offered $50 travel vouchers and ... (7NEWS.com.au)

The $50 bonus will come to Australian and New Zealand-based frequent flyers in the form of a promo code that can be used on a Qantas flight. Platinum and ...

The benefits are part of the apology and a larger plan by the airline “to bring Qantas ‘back to its best’”. [Qantas recorded the highest percentage of cancellations](https://7news.com.au/travel/worlds-worst-airports-ranked-for-delays-and-cancellations-and-australia-makes-the-cut-c-7604504) with 8.1 per cent in June. The $50 bonus will come to Australian and New Zealand-based frequent flyers in the form of a promo code that can be used on a Qantas flight. [a video message](https://www.youtube.com/watch?v=nfURZPfYx6c) and email on Monday, acknowledging “the return to flying hasn’t all gone smoothly”. “On behalf of the national carrier, I want to apologise and assure you that we’re working hard to get back to our best.” [Qantas frequent flyers](https://7news.com.au/travel/qantas) will receive $50 vouchers, extensions to their memberships, and other perks as part of an apology for months of chaos.

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Image courtesy of "The Australian Financial Review"

Need to Know updates LIVE: Qantas Frequent Flyer portal crash ... (The Australian Financial Review)

Qantas says high web traffic caused crash following discount offer; PM says migration part, not all, of skills shortage solution ahead of jobs summit.

“Over the past few months, too many of you have had flights delayed, flights cancelled and bags misplaced,” he said. I see that there are common interests between unions and employers,” he said of next week’s jobs summit. Joyce over the weekend issued a direct apology to frequent flyers, saying Qantas had experienced a 50 per cent jump in sick leave. He texted me that he wanted to kill koalas,” Kean said, later retracting the koala comment. then he was accessing senior members of the government before it was publicly advertised”. Qantas confirmed there was an outage, and said the website was back up and running by 11:30am AEST. “I make no apologies for saying that migration is part of the solution, but it’s not the only part,” he said. Economists said the five-year rate, last cut in May, is the benchmark for pricing most mortgages. “Their tense relationship is making this almost impossible,” Lee said in his address, traditionally his most important speech of the year. Economists last week slashed GDP growth forecasts for the world’s second-largest economy which has been hit with COVID-19 lockdowns and a slowdown in its debt-laden property sector. Singapore announced it would repeal a colonial-era law on gay sex while protecting the city-state’s traditional norms and its definition of marriage. ◊ Ahead of the jobs summit next week, Mr Albanese has said migration is not the entire solution to Australia’s skills shortage.

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Image courtesy of "Boss Hunting"

Qantas Offers Frequent Flyers Another 12-Month Status Extension ... (Boss Hunting)

Qantas has announced another status extension as part of an 'apology package' from the airline in response to recent issues.

Qantas Frequent Flyer members with access to a Qantas Lounge will receive one additional lounge invitation attached to their membership, which they can either use or offer to a friend, colleague or family member. Another generous offer will see each Australia and New Zealand-based Qantas Frequent Flyer member receive a $50 promo code that can be used to redeem towards any return Qantas flight. Although that usually arrives in the first quarter of each year anyway, so there may still be a chance we’ll see the Qantas Double Status Credits promo in addition to some of the extra offerings listed below. This is based on the more recent status extension, which was announced earlier this year in February, allowing frequent flyers to hold onto their current status through to December 2023 just by taking one flight with either Qantas or Jetstar. This means anyone who is currently at least Silver will be able to enjoy the benefits associated with their respective tier for another year, mirroring previous extensions that were offered during the lockdowns. As the country’s most prominent domestic and international carrier the smudges have been a bit more noticeable, and the complaints are piling up as a result.

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Image courtesy of "NEWS.com.au"

TV presenter's scathing Qantas post (NEWS.com.au)

Qantas' website crashed today after frequent flyer members rushed to redeem their $50 “apology” voucher.

“We’re already seeing a sustained improvement in baggage handling and on-time performance and while factors out of our control like weather can have an impact on our schedule, we expect things to keep improving each week,” Mr Joyce said. “We know the return to flying hasn’t gone smoothly. When attempting to login to claim the apology discount, they were unable to process my login request [pic.twitter.com/gGoz9vKX5R] [August 22, 2022] New to Flash? In a statement issued on Sunday, Qantas said it would give the majority of its 14 million members $50 in travel credit for a return flight of their choosing as a way of saying “thank you” for their patience and commitment to the airline during its post-Covid recovery. “No, what’s needed is Alan Joyce to resign and for the federal government to put in place a safe and secure skies commission and an independent body that can make decisions in aviation in the publics interest,” he told ABC radio on Monday morning. News.com.au understands that due to the huge number of visits to the frequent flyer website today, the site experienced a couple of outages and the airline is working to fix the issue with the site expected to be back up and running shortly. [@Qantas]- now the olive branch apology has stuffed up with the Qantas App crashing for people trying to accept the apology offer of $50 flight discounts. “What a joke from @Qantas – now the olive branch apology has stuffed up with the Qantas App crashing for people trying to accept the apology offer of $50 flight discounts,” TV presenter Deborah Knight wrote in a scathing Twitter post. One frustrated frequent flyer member shared a photo of an error message, revealing they were unable to login while trying to claim the“apology discount”. [issued the travel credit to its millions of members ](https://www.news.com.au/travel/travel-advice/flights/not-good-enough-qantas-desperate-move-to-bring-back-customers/news-story/d1d309d22bc6f7ea441075a905cc238e)in a desperate attempt to revive its brand following an increase in complaints. The Aussie airline’s website crashed after frequent flyer members rushed to redeem their $50 “apology” voucher — leaving many furious.

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Image courtesy of "Daily Mail"

Deb Knight slams Qantas' apology saying $50 voucher comes with ... (Daily Mail)

Radio host Deb Knight has lashed out at the national carrier after she and thousands of other Qantas frequent flyers were met by an error message on Monday ...

it should be delivered straight to you,' Knight said. On Sunday Qantas CEO Alan Joyce personally delivered an apology in a video and email to its members and offered a $50 travel credit for frequent flyers It should be provided across the broad … We're currently working on fixing this, please try again.' On Sunday, Qantas CEO Alan Joyce personally delivered an apology in a video and email to its members. In its latest extension of an olive branch to furious customers, Qantas on Sunday offered a series of benefits for members of its frequent flyers club including $50 flight credits and access to its airport lounges.

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Image courtesy of "Business Traveller"

Qantas apologises to loyalty members with $50 credit and status ... (Business Traveller)

The carrier is also extending its increased reward seat availability until June 2023, as an apology for recent operational challenges…

Qantas said it had hired 1,500 new staff since April “with more to come”, as the airline attempts to mitigate labour shortages and high levels of sick leave, and to improve mishandled bags and on time performance. “On behalf of the national carrier, I want to apologise and assure you that we’re working hard to get back to our best. Silver members and above will also receive a further 12 month status extension, and there will be a “gift of Qantas Points” for Platinum and Platinum One members.

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Image courtesy of "PerthNow"

Qantas apology: Frequent flyers embrace $50 vouchers offered after ... (PerthNow)

There has been a 'huge response' from Qantas members who rushed to redeem $50 credit towards their next flight booking as the union criticised the move ...

There are good reasons why, but when it comes to what you expect from Qantas, it’s not good enough,” Mr Joyce said. It’s time the decision was made for him to move on,” he said. “WA people are going to see through this $50 gimmick.

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Image courtesy of "Simple Flying"

Qantas Website Crashes As Frequent Flyers Rush To Claim $50 ... (Simple Flying)

The Qantas website crashed as thousands tried to claim their flight credits on Monday morning. Two Qantas Airbus A380-800 standing parked on apron Photo: Qantas ...

Twitter users were quick to write about this on the popular social media platform. Also Qantas: Sorry the website and app are down. At least until about 11:30 AEST, the Qantas website went under (pun intended) and showed the message: “We are unable to process this request currently. Yesterday, I expressed some doubt as to whether Qantas’ attempt to make nice with its customers with merely AU$50 worth of flight credits and a few other perks would work. As Simple Flying reported yesterday, [Group CEO Alan Joyce apologized](https://simpleflying.com/qantas-alan-joyce-apology/) to all its customers via a pre-recorded video message and the airline said it will be sending AU$50 (US$34) in the form of flights credits to all frequent fliers based in Australia and New Zealand. However, the airline’s website was inundated with web traffic on Monday morning.

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