Good Things Festival 2022

2022 - 6 - 21

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Image courtesy of "Tone Deaf"

Good Things Festival presales cause ticketing chaos (Tone Deaf)

Good Things Festival and Oztix have addressed this morning's presale chaos, with "unprecedented demand" causing "technical difficulties".

Oztix our ticketing partner apologise unreservedly to all fans affected. This delay in receiving a confirmation from the bank meant that some customers had multiple attempts at buying tickets and were charged multiple times.” “Whilst this is exciting in many ways, there were some technical difficulties.”

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Image courtesy of "7NEWS.com.au"

Good Things Festival pre-sale ticket buyers left out of pocket due to ... (7NEWS.com.au)

In one instance, a man was charged $6400 - and festival organisers have indicated it could be days before people get a refund.

Whilst this is exciting in many ways, there were some technical difficulties,” Oztix said in a statement on Tuesday. On Tuesday evening, Good Things posted that Oztix will have processed the corrections “by the end of today”. “All orders that were made as a result of the system error will be refunded as soon as is humanly possible,” Good Things said on Facebook.

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