Home Appliances Plus

2022 - 6 - 13

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Image courtesy of "9Homes"

Customers call for home appliance business to be shut down (9Homes)

Recently, A Current Affair received an influx of emails about an online business created in Australia calle...

So the costs are much lower for those businesses," Professor Gary Mortimer from Queensland University of Technology Business School said. I put my credit card in and got the confirmation order pretty much straight away," Queensland-based Dave told A Current Affair. And that phone number was constantly engaged," Williams told A Current Affair. "And if the order wasn't going to be filled, could it be refunded please? "High risk, do not buy from them, emails for delivery confirmation constantly ignored. "The challenge, of course, that creates is if the manufacturer has supply chain issues, they have an impact on your customer and that has a negative impact on your brand." "Perhaps they could have a look at what they're doing and how (they) would they feel if this was happening to them," Williams said. "You know it's in the warehouse, it's about to leave, we've got COVID, our carriers let us down, we are unable to find the tracking number from the carrier," he said. "This just needs to stop or be halted really quickly just so nobody from here on in, gets affected and possibly from here on in, this company cleans up their mess," Dave said. "There was some sort of mention on the website that there were delays due to COVID-19," she said. They're angry and disappointed and want answers from the company - and for the website to be shut down. "Either cough up the funds and refund it to everybody or, you know, operate their business appropriately and let people know what's going on," Sydney-based customer Di Williams said.

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