Kate Spade

Ulta Beauty is apologizing for sending a newsletter to customers with a subject line containing a "very insensitive choice of words."

"It was certainly not reflective of the deep respect we have for Kate Spade, her family and the Kate Spade New York brand and brand teams," the company said. For this, we are deeply sorry," the company said in a statement. In an email sent Sunday, the chain wrote "Come hang with Kate Spade" promoting the brand's line of perfumes.

Ulta Beauty has apologized for the email with an "insensitive subject line" sent Sunday that caused backlash from shoppers.

On Sunday, May 1, the first day of Mental Health Awareness Month, Ulta Beauty sent out a marketing email to promote an online sale.

“We have the utmost respect for the Kate Spade brand and the joy it brings to the beauty and fashion industries,” the brand wrote. “We’re sorry,” Ulta Beauty wrote in their email subject line sent Monday afternoon. On Sunday, May 1, the first day of Mental Health Awareness Month, Ulta Beauty sent out a marketing email to promote an online sale.

Ulta Beauty apologized for its email that said "Come hang with Kate Spade," language some customers felt was insensitive given the designer's death.

Our teams are human, and this was truly an error." Our teams are human, and this was truly an error." This was truly an insensitive error. This was truly an insensitive error. This was truly an insensitive error. The company also posted a statement to their Instagram stories, saying that "Mental health is a very serious, important issue in this country and not something we would ever take lightly.

Ulta Beauty is apologizing to customers after sending an “insensitive” email about the late Kate Spade. On Sunday, Ulta wrote an email on Sunday that said, ...

Note: If you or someone you know is thinking of harming themselves, the National Suicide Prevention Lifeline provides free support at 1-800-273-8255. Thank you for understanding as we strive to do better.” “Mental health is a very serious, important issue in this country, and not something we would ever take lightly.

Ulta Beauty sent out an email for a Kate Spade perfume on Sunday and accidentally referred to the designer's suicide. Ulta's message to customers said, ...

We apologize to the Spade family, our Kate Spade New York brand partners and to our guests. “Kate suffered from depression and anxiety for many years. Not only did I get a metric f—k ton of emails all night, but the headline was BULLS—T. Ulta gives no care to the mental health community, Kate Spade or her family. As May marks Mental Health Awareness month, another noted, “Kate Spade was amazing and an icon. Ulta’s message to customers read “Come hang with Kate Spade” alongside a sale for its beauty products. “Ulta Beauty recently sent an email featuring Kate Spade New York fragrance with an insensitive subject line and for this, we sincerely apologize,” the rep said.

Beauty brand Ulta sent out a marketing email with the subject line 'Come hang with Kate Spade.' The designer who founded the label died by suicide in June ...

Your lack of attention to detail is sad at best, negligent and hurtful at worst. 'Kate suffered from depression and anxiety for many years. There were personal demons she was battling.' There are the things a thoughtful content team works on. Yet another called it 'awful,' writing: 'Kate Spade was amazing and an icon. Tone can vary + each brand should have a glossary of terms. 'The @ultabeauty email tonight is the perfect example of how key style guides are. Apparently nobody in marketing at Ulta remembers how Kate Spade died. Is this some kind of sick joke? 'I cannot believe I got this email today. On Monday morning, beauty retailer Ulta sent out a sales email to subscribers with the subject like: 'Come hang with Kate Spade' On Monday morning, beauty retailer Ulta sent out a sales email to subscribers with the subject like: 'Come hang with Kate Spade.'

Ulta Beauty Inc. has yanked an e-mail advertisement that many customers said referenced the suicide of the late designer Kate Spade.

"Ulta Beauty recently sent an email featuring kate spade new york fragrance with an insensitive subject line and for this, we sincerely apologize," the company said in a statement to FOX Television Stations. "Mental health is a very serious, important issue in this country, and not something we would ever take lightly. We apologize to the Spade family, our kate spade new york brand partners and to our guests. Call 1-800-273-TALK for free and confidential emotional support. Call the National Suicide Prevention Lifeline at 1-800-273-8255. The beauty supply chain store was promoting some of Spade’s fragrances. While investigators were still in the early stages of their inquiry, the then-NYPD’s chief of detectives, Dermot Shea, said evidence including a note pointed to "a tragic suicide.

Ulta Beauty apologized for an email that insensitively referenced Kate Spade, the designer who killed herself in 2018.

On Sunday evening, Ulta issued an apology to customers, brand partners and the Spade family, noting that the subject was a result of human error. “Mental health is a very serious, important issue in this country, and not something we would ever take lightly,” the statement read. Ulta Beauty is receiving backlash following an email the retailer sent this week referencing deceased designer Kate Spade. The subject line of a message that went to customers on Sunday read, “Come hang with Kate Spade”—a word choice that appeared to allude to Spade’s suicide by hanging four years ago.

Ulta Beauty has issued an apology after an email was sent to customers inviting them to "hang" with late fashion icon Kate Spade, who died by suicide in ...

"And it was certainly not reflective of the deep respect we have for Kate Spade, her family and the kate spade new York brand and brand teams. Mental health is a very serious issue and we apologize to the Spade family, our brand partners and our guests as this mistake may have implied otherwise. “We have the utmost respect for the kate spade brand and the joy it brings to the beauty and fashion industries. Thank you for understanding as we strive to do better." We are working internally to ensure something like this never happens again." "An ignominious start by demonstrating the carelessness people tend to have around this topic."

Spade, a fashion designer and the founder of the "kate spade" brand, died by suicide in 2018.

“We have the utmost respect for the kate spade brand and the joy it brings to the beauty and fashion industries. We are working internally to ensure something like this never happens again.” “In an email we recently sent featuring the kate spade new york brand of fragrances, a very insensitive choice of words was used and for that we are very sorry,” the emailed apology began.