Tasmania internet outage

A major communications outage has struck Tasmania, disrupting internet and phone services, with cable cuts to the mainland being investigated as the cause. Telstra on Tuesday afternoon said its mobile and home broadband services had been disrupted as ...

What I can tell you is the outage is not a cyber security-related incident," he said. "There was massive damage to the cable in Melbourne caused by third party civil works," Telstra said in a statement. A severed cable has been identified as the cause of the outage that disrupted internet and phone services across the state on Tuesday.

Tasmania has been hit by a statewide internet outage. Telstra is reporting "two separate cable cuts on the main routes to Tassie". The telco stated on Facebook that if customers were "having an issue with your mobile or home broadband in Tasmania, ...

"Call wait times into our contact centre are also higher than usual. The telco stated on Facebook that if customers were "having an issue with your mobile or home broadband in Tasmania, our team are on to it". Telstra is reporting "two separate cable cuts on the main routes to Tassie".

Two of three subsea cables connecting the island state with the mainland have sustained damage, and services were expected to be affected into the evening.

Telstra was reviewing how long it would take to restore internet service in the mid-afternoon. Triple zero calls can continue to be made, and we’re prioritising voice calls. “Now we’ve identified where the damage has occurred, we’re working as quickly as we can to repair things and restore services as soon as possible.”

The outage - which occurred across the island state and affected Telstra, TPG Telecom and Optus customers - caused major disruptions to businesses and hospitals ...

“It is vital to protect the infrastructure that services the community’s essential services, including hospitals, emergency services and telecommunications.” Telstra sent out crews to repair the cable and get traffic back online. In a statement, supermarket Coles said it was unable to pick, pack or deliver online orders due to the outage.

Public utility agency TasNetworks reported on Facebook the issue had been caused by “upstream provider issues” and its own website was down on Tuesday afternoon ...

A company spokesperson said the issue was believed to have been caused by “two separate cable cuts on the main routes in Tasmania”. Telstra has tweeted it is aware of the issue “impacting mobile and internet services in Tasmania and are urgently working to investigate and resolve the issue”. Tasmania is suffering a “ major statewide internet outage”, believed to have been caused by cuts to cables which run from the mainland.

Tuesday's communications blackout across all of Tasmania caused by a "dial before you dig" blunder had wide-ranging effects: a house settlement delayed, ...

I'm really hungry and I'm trying to get some food." "We had high rain falling in some areas of the state and without access to rainfall and river level data, it was lucky that the rain didn't increase dramatically, or there could have been a torrent of water coming towards a town and nobody would have known." Ms Picone called for the introduction of a telecommunications concession for Tasmanians on low incomes, to help them access mobile and broadband services, saying cost was a "significant barrier" in the digital divide. "We need the internet for everything — we use it to communicate, to work, everything." "You've got people in Brisbane who are going to pick you up and you can't call them to tell them what's going on … hopefully, we get home to all the rain and the house is not underwater," she said. Ms Bastone said she was frantically trying to reach contractors booked to deliver a new bed and other furniture to the house on Wednesday but could not reach any of them on their landlines.